Privacy Policy
The security of customer data in the www.stokas.lt online store is ensured by a secure connection SSL certificate. When using an SSL certificate, information sent between the visitor's browser and the Stokas.lt server is encrypted, so data traveling between the visitor/customer's computer and the server will not be read or changed by third parties.
Stokas.lt does not collect login data to payment systems. Customers of the online store Stokas.lt enter their login data to electronic banking or electronic payment systems on the banks' own pages, therefore this information is not available to Stokas.lt. We respect your privacy, therefore we do not collect any unnecessary data that would be used for anything other than providing quality services and convenient browsing on Stokas.lt.
We ensure that all your data is processed and stored in accordance with the requirements of the Law on Personal Data Protection of the Republic of Lithuania and other legal acts regulating the protection of personal data in the Republic of Lithuania, applying the necessary organizational and technical measures to protect your data from accidental or unlawful disclosure, destruction, alteration, as well as from unlawful processing actions. The Stokas.lt team is familiar with the requirements for personal data protection and ensures compliance with the established organizational measures for data processing.
Access to the data is only available to persons authorized by Stokas.lt who are responsible for the technical, commercial and editorial maintenance of the website. We recommend that you create a secure password that you will use on Stokas.lt. You are responsible for the confidentiality of your password and must not disclose or share it with third parties and must manage it securely.
What information do we collect about you? How do we use your information?
This section of the Privacy Policy describes the purposes for which your personal data, as a customer of Stokas.lt, is processed, what categories of personal data are processed, and the legal grounds for such processing are provided.
By using the online store and providing your personal data, you agree that Stokas.lt will process them in order to conduct e-commerce, as well as to provide you with information about the products of its brands, including sending commercial messages by e-mail or other electronic means of communication (SMS messages) or by telephone.
| Purpose of data processing | Personal data | Retention period (after this period has expired, the data will be deleted in a way that makes it impossible to reproduce it) | Basis of processing |
| E-commerce | Name, surname, phone number, e-mail, residential address, delivery address, bank account. | When purchasing goods for an unregistered person – 3 years from the date of data collection. Registered member data is stored for 3 years from the last active action. An active action is: logging into your account or opening the newsletter, if the person has expressed consent to receive the newsletter. | Contract |
| Direct marketing (sending newsletters/SMS) | Name, surname, phone number, e-mail, residential address, gender. | 3 years from the last active action. An active action is: logging into your account or opening a newsletter. | Consent |
| Customer service | Name, surname, e-mail or phone number. | 30 days from receipt of data | Consent, legitimate interest |
Who do we disclose your information to?
Stokas.lt may transfer personal data to the following specified entities: companies that provide services at the request of Stokas.lt: companies engaged in courier activities, payment service providers/banks; other parties when required by law (e.g., police, tax inspectorate). Also in order to confirm the legality of its actions and to protect its interests as a seller (in order to recover the buyer's debts).
Your rights
You have the right to know what personal data we have collected about you. You have the right to know to which data recipients your personal data is provided and has been provided over the last 1 year. You have the right to request the correction of incorrect, incomplete or inaccurate data. You have the right to request the deletion of collected personal data about you. You have the right to request the cessation of processing of your collected personal data.
If you would like to receive information about the information collected about your personal data or to request the processing of incorrect, incomplete or inaccurate data and request its correction, please send us a request to the e-mail address info@stokas.lt.
We may ask you to confirm your identity document, which allows you to properly identify yourself. After you confirm your identity, information about your processed data will be provided within 30 calendar days from the date of submitting a written request. You can exercise your rights directly by contacting us by e-mail info@stokas.lt.
Data protection of minors
The Stokas.lt online store can be used by persons over the age of 16. Persons under the age of 16 should not provide their personal data without the consent of their parents or guardians. If you are a parent/guardian and you have learned that your minor child under the age of 16 is using the Stokas.lt online store and you do not want this, please contact us by e-mail info@stokas.lt and we will remove all related data as soon as possible.
USE OF COOKIES
What is a cookie?
A cookie is a small data file with information about your browsing on a website, which a website places on your computer, phone or other device. Cookies make browsing easier and more user-friendly, and they do not harm your computer.
What are cookies used for?
Cookies are very important for the operation of the online store. The main purpose of cookies is to improve your browsing experience. For example, we use them to remember your settings (language, country, etc.) while you are in the online store and during other visits. The information collected by cookies allows us to improve the website by predicting the number of people visiting and usage patterns, its relevance to individual visitor interests, and faster search.
Who uses the information stored in cookies?
The information contained in our online store cookies is used by us, with the exception of “third-party cookies”, which are used and processed by external entities that, at our request, provide services related to improving our services and facilitating navigation of our online store for the user. “Third-party cookies” are mainly used to obtain statistical information about visits and ensure the execution of payment transactions.
How to manage or delete cookies?
You have the right to choose whether or not to accept cookies. Please note that if you choose to refuse cookies, you may not be able to use all the features of our website. You can disable cookies by changing your browser settings so that cookies from this website are not installed on your computer or mobile device. To do this, follow the instructions in your browser (usually located under the "Help", "Tools" and "Change" menu items). Please note that using a third-party cookie blocking link to block cookies may not delete the cookies in your browser, but only block them. If you wish to remove the relevant cookie, you must do this yourself in your browser.
What cookies are used and for what purposes?
Technical and personalization cookies: used for identification, authentication, navigation, etc. These cookies are used to identify the user during a session, speed up certain procedures in the online store, remember the user's preferences during a session, remember pages already visited, etc. Browsing analysis cookies: used to collect general information about the user's connections to the website (not to its specific content), so that we can accumulate aggregated access information for statistical purposes. We provide a table with the cookies used and the purpose of each.
| COOKIES | PURPOSE | DURATION | RULES |
| USER IDENTIFICATION | Used to identify and authenticate the user. Stores technical data about the user's session, such as connection duration, session identifier, etc. | Session | Data controller |
| SESSION IDENTIFICATION | Identifies the user's HTTP session. Common to all web applications, used to identify requests within a session. | Session | Data controller |
| BROWSING STATUS | Allows you to identify the user's browsing state (beginning of session, page). | Session | Data controller |
| USER OPTIONS | Records session values selected by the user (e.g. language, product, sizes, etc.). | Session | Data controller |
| FAVORITES, RECENT OPTIONS | Allows you to remember items left in the cart and use them during subsequent logins to the system. | Permanent | Data controller |
| SHOPPING CART | Records information about the shopping cart and user identification data associated with the cart. | Session | Data controller |
Where to file a complaint about a violation of rights
If you believe that your rights regarding the processing and storage of personal data have been violated, please contact us at the e-mail address info@stokas.lt and we will try to resolve the problems as soon as possible. You can also file a complaint with the State Data Protection Inspectorate, A. Juozapavičiaus g. 6, 09310 Vilnius, tel. (8 5) 271 2804, 279 1445, fax. (8 5) 261 9494, e-mail ada@ada.lt.
How is the privacy policy changed?
The provisions of the Privacy Policy are reviewed and updated in the event of changes in legal acts that regulate the processing of personal data and the use of information and communication technologies. Additions or changes to the Privacy Policy are published at: Stokas.lt security and come into effect from the date of their publication, i.e. from the date they are posted on Stokas.lt. We recommend that you periodically visit Stokas.lt and familiarize yourself with the latest version of this Privacy Policy. The Stokas.lt Privacy Policy was last updated on 2024-03-01.
